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What Does Outlook Error 0X80040201 Mean?

Outlook generates error code 0X80040201 when sending mail. The email sits in the outbox indefinitely.

This error may occur when a computer that was previously part of a Microsoft Exchange environment tries to send email to an address that was part of the same Exchange server, but has been removed. As a result, Outlook tries to send an email to the alias or nickname associated with the recipient, instead of the valid email address for that particular recipient.

Update all entries in your address book that were formerly part of your Exchange setup by ensuring that all related entries have a full, valid email address. Alternatively, just remove the contact from your contact list.

Outlook: Configuring email with 2016 and 2019

To add an email account to Outlook 2016 or 2019 on Windows:

1. Open Outlook 2016 or 2019 from your start menu.


2. On the top left, click the File tab.

A popout menu appears allowing you to add an account:



3. Click Add Account.


4. Enter your email address.
5. Click the 'Advanced' link and check the box to set up the account manually.
6. Click the 'Connect' button.


7. Choose POP or IMAP. IMAP is recommended.


8. On the next page, you'll need to enter your Incoming and Outgoing settings.
Server — This is your SalaRealEstate mail server name and make sure your server Secure (SSL). The example above uses for the incoming server. If you'd prefer a POP connection, you would use instead. The outgoing server is always


Make sure you only enter your mail servername. Do not use a subdomain such as You may get an insecure warning if you use the wrong mail hostname.


Port — If you chose IMAP, the secure port is 993. For outgoing ports, use 465 or 587.


Port 465 with SSL is recommended, however some email clients are unable to use this port.


If you are unable to use port 465, the next best option is port 587 using STARTTLS.

Encryption — SSL/TLS.
Require logon using Secure Password Authentication — Check this box.

9. Click the 'Next' button.


10. Enter your password and click 'Connect'.


11. You will see a confirmation (Done) if it was successfully set up.

Email client protocols and port numbers

The port numbers you set determine the protocol (IMAP or POP) your email client uses. There are four basic options. IMAP secure is the recommended configuration:

  • IMAP (secure) — RECOMMENDED
  • IMAP (insecure)
  • POP3 (secure)
  • POP3 (insecure)

Step 1 — Decide between POP3 or IMAP
POP3 and IMAP are two different ways of checking mail. A mail client program connects to the mail server using either POP3 or IMAP. All Gamil mail accounts support both POP3 and IMAP connections automatically.

What is POP3?
POP3 downloads all mail from the server from the Inbox and stores it on your computer. This way, emails are available when you're not connected to the Internet.

You also have the option (in your mail client) to keep email on the server. If you choose not to enable this setting in your mail client, the emails are removed from the server and only stored locally in your mail client program.

What is IMAP?
IMAP syncs your mail client program with the server. Emails stay on the server, and you can make and view mail folders on the server in addition to the Inbox. Most mail client program have a feature to initially sync just the email headers, so you can quickly see what emails you have, then download the message body when you want to read the email. Since emails stay on the server, you can see all your emails from any mail client program or device. Webmail uses IMAP.

IMAP is the preferred protocol for accessing your mail from various locations as well as through multiple devices. For example, having your email address set up on your home computer, a tablet, and a phone, IMAP centralizes the storage of your emails to your Gmail mail server; as long as you have an Internet connection, you can connect to your IMAP servers to access your mail from anywhere on any device.

Which should I choose?

IMAP is recommended since email is available from any device you choose to connect with. POP downloads the emails to a specific device so it's possible email could be lost or misplaced.

Use IMAP if you want to check email from multiple computers or devices. Use POP3 if you want your email always accessible, even when there's no Internet connection. But, be aware that email will only be available on the device to which you downloaded them.

If you have been using IMAP and have some mail stored in folders other than the Inbox, move the emails to the Inbox before using POP3.

Step 2 — Choose a secure or insecure incoming port

Based on your decision to use POP or IMAP, choose the corresponding port number below. Once again, secure IMAP is recommended.

Recommended — Incoming IMAP secure
IMAP | Port 993 (Secure Transport — SSL function enabled)
Other options
POP3 | Port 995 (Secure Transport — SSL function enabled)
IMAP | Port 143 (Insecure Transport — No SSL function enabled)
POP3 | Port 110 (Insecure Transport — No SSL function enabled)
Step 3 — Choose an outgoing SMTP port

Step 3 — Choose an outgoing SMTP port

Simple Mail Transfer Protocol (SMTP) is the de facto standard for outgoing email transmissions across the Internet.

Recommended outgoing ports
SMTP | Port 465 (Secure Transport — SSL function enabled)
SMTP | Port 587 (Insecure Transport, but can be upgraded to a secure connection using STARTTLS)
Not recommended
SMTP | Port 25 (Outdated and not recommended. username/password authentication MUST be enabled if using this port.)

Port 465 with SSL is recommended, however some email clients are unable to use this port.

If you are unable to use port 465, the next best option is port 587 using STARTTLS.

Connection security overview
When you choose a secure port number, your connection is secured as an SSL/TLS connection. Below are some of the benefits of using a secure port number.

Encrypted communications
Your login information and email messages are sent in encrypted form, so people can't eavesdrop on them.

Server authentication
With certificates properly set up, you can check that the IMAP/POP server that you're connecting to is the correct machine (and not an impostor that just wants to steal your password.) The server provides a certificate (public key) which corresponds to a private key on the IMAP/POP server. Once the client knows that the server's public key is authentic, it can validate communications from that server.

Secure settings are particularly useful if using public Wi-Fi, which may not be encrypted. Secure settings ensure that people can’t read your email by listening to the network, nor can they (more intrusively) set up a fake email server to capture your emails.

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